Privacy policy

What we collect

• When you contact us: your name, email address, website (if you give it) and your message.
• When you download the demo: your email address, so we can follow up about the demo.
• When you buy: your name, email address and company name (if you give it), the plan you bought and your licence key. Card payments are handled by Yoco; we never receive your card details.
• When you browse: our web host keeps standard server logs, including IP addresses, for security. We use your IP address briefly to limit spam on our forms.

How we use it

To reply to you, deliver your licence and download, send invoices, provide support, and keep our forms free of spam. We don't sell your information or use it for advertising.

Who we share it with

Only the services we need to run this website: our web host, our email provider, and Yoco for payments. [List providers, and note any outside South Africa.] This site loads fonts from Google Fonts, which receives your IP address. [Remove this sentence if you host the fonts yourself.]

How long we keep it

Contact messages for [two] years; purchase records for as long as tax law requires (currently five years).

Your rights

You can ask to see, correct or delete the personal information we hold about you, or object to how we use it, through our contact form. You can also complain to the Information Regulator (South Africa) at inforegulator.org.za.

Information officer: [name], [email address].

The That’s Done plugin

This policy covers this website. Feedback your clients leave using the plugin is stored on your own WordPress site and never sent to us.